Introduction

Managing in a Complex World by Colin Crook, former CTO Citibank
A Guide to This Book



Section 1. The Complexity Advantage

Chapter 1 The Complexity Advantage
Chapter 2 Key Complexity Concepts
Chapter 3 Developing Competitive Fitness
Chapter 4 Old and New Models



Section 2. So What if Businesses are Self Organizing Systems

Chapter 5 Surviving in Fear
Chapter 6 Thriving on Trust
Chapter 7 Fourteen Steps for Success
Chapter 8 Introducing Evolutionary Fitness Models
Chapter 9 The Complexity Advantage Evolutionary Fitness Model



Section 3. Working in a Living System

Chapter 10 Autonomous Agents
Chapter 11 Leaders
Chapter 13 Eco-technicians



Section 4. The New Breed of Business

Chapter 14 Experiencing The Advantage
Chapter 15 The Citi Never Sleeps: Persistence and Paradox