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The company: A multi-national business design consulting company. The project: Reengineering a major financial institution in the Middle East. The performance challenge: Maintain morale, alignment, team effectiveness, and client satisfaction over long periods of time and across long distances. Insure that opportunities for additional business are not missed. |
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Excerpts from weekly accomplishments reported by participants (identification removed): - "Agreed with senior client on adjustments to Performance Management program." - "Identified need for add-on business in Knowledge Management. Estimate value at over half a million dollars." - "Bonded with my unborn baby while on home leave." - "Conducted 1-day workshop (in Arabic) for non-English speaking team members." - "Getting out the front door with entry Visa in hand." - "Completed study of major players/products/issues for ATM outsourcing decision." - "Conducted a roundtable discussion with business "owner" (and others), achieving collaborative atmosphere of equals. Result…he buys into the direction of our emerging key recommendations." |
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